|Orders over $75||Free|
|Standard Shipping (US only)||$6.99|
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Customer will be responsible to pay for the shipping return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- We don't offer exchanges on Orders. If you would like a different size or color, please return your unwanted item and place a new order.
- To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label. Items sent back to us without first requesting a return will not be accepted.
- Returns should be shipped to: La Plume Lingerie 17 Main St #103, Monsey, NY 10952
- You can always contact us for any return question at email@example.com.
Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.